JifamHelp for runs, controls, ship styles, power-ups, saved progress, and policy questions in Jifam.
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Jifam ยท Support

Support

Answers for starting runs, using bombs, changing ships, and reviewing saved progress in Jifam.

Frequently Asked Questions

How do I start a run?

Accept the policies on the session screen, choose START, select an unlocked level, and drag on the playfield to move your ship. The ship fires automatically.

How do weapons and power-ups work?

Enemy drops can equip or upgrade blaster, smart missile, laser, and EMP weapons. Other drops restore health, add a shield, or give you a stored bomb for emergencies.

How do I use a bomb?

Collect bomb drops during a run. When you have one stored, double tap the playfield to spend it, clear enemy bullets, and create space.

How do I change my ship style?

Open SETTING from the start menu, choose HANGAR, swipe through the available ship styles, and tap APPLY.

Where is my progress saved?

Session consent, sign-in state, selected ship style, unlocked levels, volume, scores, combos, and other available progress are stored in the app's saved data. Clearing app data or uninstalling the app can remove those records.

How do I contact support?

Email support@jifam.com with your device model, operating system, current level, and the steps needed to reproduce the issue.

Still Need Help?

If you still need help with Jifam, email support and include your device model, operating system, current level, and the steps needed to reproduce the issue.

Email: support@jifam.com

Policy Pages: Use the linked Privacy Policy and Terms & Conditions for reference.

Use the linked Jifam overview, support, privacy, and terms pages to review the related information.